Systems & Operations
Do you need help with designing, optimizing and managing processes?
I can create/document your systems or streamline and automate your workflows/operations
Systems Management
Let’s help you streamline your processes and systems for the backend of your online business!
Systems I can help with:
CRMs – Customer Relationship Management
Onboarding and offboarding of clients, CRM implementation and advancement of strategies, plans, and systems in place to take your business – customer relationships to higher heights.
SOPs – create and document procedures and workflows
Let’s put the bits in place that help you gain new customers and oversee the process of retaining your existing ones.
Operations Management
It is all about 1) designing, 2) managing, 3) optimizing the processes that not only produce the products and services your business offers, but also gets them to your auidence
Operations processes are the recurring activities that an organization carries out to drive its core, existential functions.
Operations I can help with:
Automations & Integrations
Ask yourself:
- Is this process done more than once per month?
- Is this process highly predictable, with the same steps (more or less) every time?
- Does this process involve information exchange between systems, or handovers between teams?
- Does managing this process prevent me from doing the work that I actually want to do?
If you said yes to any of these – then it’s time to automate and integrate!